Hargraves Nursery Privacy Statement

Your right to privacy is important to us. This document explains why we collect your personal information and how we may use or disclose that information.

We collect information about you to provide products and services to you and some remarketing.
We usually collect personal information such as name, contact information, delivery details, order and payment details.
For your convenience in placing orders online our web site can store a ‘cookie’ on your computer that contains the personal information you have previously entered.
If you do not wish this ‘cookie’ to be stored on your computer you should refer to your internet browser’s help function to find out how to turn this feature off.
Our web hosting provider’s standard software will routinely collect details of use of our website to help us provide a better service but is not intended to collect personal details.
If you do not provide the information sought by Hargraves Nursery it may affect our ability to provide you with our products and services.

We use your personal information to fulfil your order, process required payments and keep you informed of the products and services we provide. We need to provide your information to other parties in order for them to fulfil services on our behalf as part of us providing our products and services to you. If we do this we require these parties to protect your information in the same way we do. The types of organisations we need to disclose your personal information to include:

  • Delivery companies and Australia Post who deliver your order on our behalf;
  • Service providers involved in our electronic banking and e-commerce processes in respect of processing orders and the associated payments.

Your personal information will not be disclosed to other third parties for purposes other than those for which you have provided it to us without your consent, except where required by law.

You can request access to the personal information we hold about you.
You may ask us at anytime to correct this information where you believe it is incorrect or out of date.
To access the personal information we hold about you please contact Hargraves Nursery detailing the information you would like to know.
Once we have confirmed your identity we will endeavour to respond to your request as quickly as possible.